- Do I need a credit card to start?
- No. The Free plan requires no payment details at all. Paid plans are billed monthly through Stripe, and you can cancel anytime.
- What's the difference between Basic and Pro?
- Basic covers daily operations: the full 3D editor, booking calendar, banquet event orders, and image export. Pro adds the client-facing tools — AI intake that turns an inquiry into a fitted 3D layout, presentation mode with walkthrough video, client approval links, and audit CSV export.
- Can I switch plans later?
- Yes, you can upgrade or downgrade at any time from the Billing page in the app.
- What counts as an 'event'?
- Any inquiry, booking, or event you log in the system — regardless of status. Completed and cancelled events still count toward your monthly total on the Free plan.
- Is my data safe if I cancel?
- Yes. You can export your events, diagrams, and guest data at any time. We retain your data for 30 days after cancellation in case you change your mind.
- Do you offer annual billing?
- Annual billing with a 2-month discount (10 months for the price of 12) is coming soon. Contact us if you'd like to discuss it now.
- What happened to the Team and Hotel plans?
- They were folded into the new Basic and Pro plans in July 2026. Existing Team and Hotel subscribers keep full access at their current price — no action needed on your side.